We understand that circumstances may arise where you need to cancel your writing service. Our cancellation policy is as follows:
- Cancellation Period: You may cancel your writing service within 12 hours of placing the order.
- Cancellation Process: To cancel, please contact our customer support team at . Provide your order details for prompt processing.
- Refund Eligibility: If the cancellation is made within the specified period, you may be eligible for a refund as per our refund policy.
We aim to ensure a fair and transparent refund process for our customers:
- Eligibility: You may be eligible for a refund if:
- The cancellation is made within the specified cancellation period.
- The service has not been initiated.
- There are valid reasons for cancellation (e.g., unsatisfactory service quality, missed deadlines due to our fault).
- Refund Process:
- Once your cancellation request is received and approved, we will process the refund to the original payment method within [2-3] business days.
- Non-Refundable Circumstances:
- If the service has already been initiated or completed, refunds will not be issued.
- In cases of customer dissatisfaction, we may offer revisions or alternative solutions, but refunds will be at our discretion.
For cancellation requests or refund inquiries, please reach out to our customer support team at .
Changes to this Policy
We may update this Cancellation and Refund Policy periodically. Any changes will be reflected on this page.